01 / First
You call.
A trained coordinator answers — no queue, no callback form. They ask what happened, where the property is, and whether anyone is still on site. The call takes a few minutes.
Certified biohazard remediation / All 50 states
We take it
from here.
When the worst has already happened, someone has to clean it. That is the part we do — carefully, quietly, and in a way that lets you leave the room.
What happens after you call
Four steps / start to finish
02 / Then
We come to you.
The nearest certified team is dispatched immediately. They arrive in an unmarked vehicle and change into protective gear inside, not on your driveway.
03 / Then
We remediate.
The area is sealed off. Contaminated material leaves as regulated medical waste. Every affected surface is cleaned, disinfected and then tested — including what soaked through the floor.
04 / Finally
You get the room back.
We return the space to its condition before the incident and hand you written documentation for your insurer. Most jobs finish the same day they begin.
A team in every state
Nationwide coverage
Crews are distributed across the country rather than run out of a handful of metro depots. That is the whole reason the answer to how soon is measured in hours instead of days — including for addresses a long way from a city.
All 50 states / 24 hours / unmarked vehicles
What we are called for
07 services
01
Residential blood cleanup
Single rooms through whole homes, including subfloor and structural work where blood has soaked past the surface.
02
Crime scene cleanup
Full remediation once investigators release the scene. We coordinate directly with law enforcement so you do not have to.
03
Suicide cleanup
Handled without commentary or questions, by technicians who do this work regularly and know what the family needs from them.
04
Unattended death cleanup
Decomposition, odour and fluid remediation — including furnishings, flooring and building materials that cannot be saved.
05
Vehicle blood cleaning
Cars, trucks and cabs after accidents, crimes or deaths. We can collect the vehicle and return it clean.
06
Commercial & public spaces
Offices, retail floors, transit vehicles and industrial sites — scheduled overnight wherever it keeps you open.
07
Infectious disease disinfection
Whole-space disinfection following a confirmed exposure, with a clearance report at the end of it.
Discretion
No signage. No branded uniforms in the driveway. What happened in your home stays in your home.
Discretion is not a feature we added — it is how the company was built. Our vehicles carry no markings, our invoices arrive in plain envelopes, and our technicians do not discuss a job with neighbours, with press, or with each other.
The part nobody wants to ask about
Most of the time, insurance covers it.
Biohazard remediation is a covered peril under the majority of homeowners' and commercial property policies, and it usually does not count against you the way a claim for damage would. We work with insurers every day and will bill yours directly.
You will know the number before we start.
After the team assesses the scene, you get a written figure and a clear statement of what your policy is likely to absorb. We do not begin work on a quoted job until you have said yes to it. Nothing is added later.
If there is no policy, say so on the phone.
It happens, and it is not an awkward conversation for us. Tell the coordinator when you call and they will scope the work to what you can actually pay for, rather than sending a team and sorting it out afterwards.
Questions people ask us at night
Short answers